Terms & Conditions

Last updated: reflects the current release of VaultLog.

1. Acceptance of Terms

By creating an account or otherwise using VaultLog ("the App", "we", "us"), you agree to be bound by these Terms & Conditions. If you do not agree, do not use the App.

2. What VaultLog Is

VaultLog is a personal wealth documentation platform. It lets you log assets (property, transportation, luxury items, collectibles, financial holdings, and other specialty items), attach supporting files such as photos, receipts, and certificates, and maintain an audit trail of changes to that record over time. VaultLog also offers AI-generated valuation estimates, an in-app marketplace ("VaultLog Xchange"), and tools to designate beneficiaries, executors, and emergency contacts.

3. Eligibility & Account Security

You must be at least 18 years old to create an account. You are responsible for maintaining the confidentiality of your PIN, biometric credentials, and any linked social sign-in method, and for all activity that occurs under your account. Notify us immediately if you suspect unauthorized access.

4. Accuracy of Information You Provide

You are solely responsible for the accuracy of the asset details, values, dates, and documents you upload. VaultLog does not independently verify ownership, authenticity, or legal title to any asset you log.

5. AI-Generated Valuations Are Estimates Only

VaultLog uses automated systems, including third-party AI models, to suggest market values and to assign a confidence score to those suggestions based on the information and documentation you provide. These AI-generated figures are estimates for informational purposes only. They are not appraisals, are not guaranteed to be accurate, and must not be relied upon as the sole basis for insurance coverage decisions, loan applications, tax filings, estate planning, or any other financial or legal decision. Where a formal valuation is required, consult a licensed appraiser or relevant professional.

6. Reports Generated From Your Data

The App can generate PDF or CSV reports summarizing your logged assets, including options to omit or redact specific items or fields before export. You are responsible for reviewing any report before sharing it with an insurer, financial institution, or other third party, and for ensuring redacted or omitted information is handled the way you intend.

7. VaultLog Xchange (Marketplace)

The optional in-app marketplace allows users to list, buy, and sell items they have logged. VaultLog is not a party to any transaction between buyers and sellers, does not guarantee the condition, authenticity, or delivery of any listed item, and is not responsible for resolving disputes between users beyond the dispute-reporting tools provided in the App. You are responsible for complying with any laws applicable to the sale or purchase of your items.

8. Beneficiaries, Executors & Emergency Access

VaultLog allows you to record beneficiary and executor information and to configure emergency access for a trusted contact. These features are organizational tools to help keep your affairs documented; they do not constitute a will, trust, power of attorney, or any other legally binding estate planning instrument, and VaultLog does not provide legal advice. Consult a qualified attorney to ensure your estate planning documents reflect your wishes and comply with applicable law.

9. Subscriptions & Payments

Certain features may require a paid subscription. Fees, billing cycles, and cancellation terms will be presented at the time of purchase. Subscriptions renew automatically unless cancelled before the renewal date, subject to the terms of the app store or payment processor through which you subscribed.

10. Acceptable Use

You agree not to use VaultLog to upload unlawful content, infringe on the rights of others, attempt to gain unauthorized access to other accounts or our systems, or interfere with the App's normal operation.

11. Intellectual Property

The App, including its design, code, and branding, is owned by VaultLog and its licensors. You retain ownership of the content and documents you upload, and you grant VaultLog a limited license to store, process, and display that content solely to provide the App's features to you.

12. Termination

You may stop using the App and request deletion of your account at any time. We may suspend or terminate accounts that violate these Terms or that we reasonably believe pose a security risk.

13. Disclaimer & Limitation of Liability

The App is provided "as is." To the fullest extent permitted by law, VaultLog is not liable for indirect, incidental, or consequential damages arising from your use of the App, including reliance on AI-generated valuations or marketplace transactions with other users.

14. Changes to These Terms

We may update these Terms from time to time. Continued use of the App after an update constitutes acceptance of the revised Terms. Material changes will be reflected by an updated "Last updated" notice.

15. Contact

Questions about these Terms can be directed to the support contact listed in the App's Settings screen.