Privacy Policy

Last updated: reflects the current release of VaultLog.

1. Introduction

This Privacy Policy explains how VaultLog ("we", "us") collects, uses, and protects information when you use the App to document and manage your personal assets.

2. Information We Collect

  • Account information: name, email address, and authentication details (PIN hash, biometric public key, or social sign-in identifier). We never store your PIN or biometric data in plain text, and biometric verification itself happens on your device.
  • Asset records: titles, descriptions, categories, purchase values, purchase dates, serial numbers or VINs, and any files you attach such as photos, receipts, or certificates.
  • AI valuation data: values and confidence scores generated when you request or accept an AI valuation for an asset.
  • Beneficiary, executor, and emergency contact details: details you choose to add.
  • Activity and device information: sign-in history, IP address, device type, and actions taken in the App, used to secure your account and populate your activity log.
  • Marketplace activity: listings, orders, and messages if you use VaultLog Xchange.
  • Payment information: payment information for subscriptions, processed by our payment provider — VaultLog does not store full card numbers.

3. How We Use Your Information

We use your information to operate the App's core features: storing your asset vault, generating AI valuation suggestions, producing exportable reports, powering the marketplace, securing your account, and sending you service-related notifications (such as valuation alerts or security notices).

4. AI Processing of Your Data

When you request an AI valuation, relevant asset details and any attached documents may be processed by automated models, including third-party AI providers, to produce a suggested value and confidence score. We limit what is sent to these providers to what is necessary to generate the valuation.

5. Data Storage & Security

Your data is stored on encrypted infrastructure, with files held in access-controlled storage and served only via time-limited signed links. Sensitive fields are encrypted in transit and at rest. Access to your vault requires your PIN or biometric authentication, and we log account activity so you can review it in the Activity Log screen.

6. How We Share Information

We do not sell your personal information. We may share information:

  • With individuals you explicitly designate as a beneficiary, executor, or emergency contact, to the extent your emergency access settings allow.
  • With service providers who help us operate the App (cloud hosting, AI valuation processing, payment processing, email delivery), under confidentiality obligations.
  • With another VaultLog Xchange user only to the extent necessary to complete a transaction you initiate (e.g., a seller sees a buyer's shipping details for an order).
  • When required by law, or to protect the rights, safety, or property of VaultLog or our users.

7. Data Retention

We retain your account and asset data for as long as your account is active. If you delete an asset, it is marked as removed from your active vault, and audit trail entries are retained to preserve the history of your account. If you delete your account, we will delete or anonymize your personal information within a reasonable period, except where retention is required for legal or security purposes.

8. Your Rights & Choices

You can review, edit, or delete most of your data directly within the App. You can export your asset records as a report at any time. To request a full copy or deletion of your account data, contact support through the Settings screen.

9. Children's Privacy

VaultLog is not directed at individuals under 18, and we do not knowingly collect information from children.

10. International Data Transfers

Your information may be processed on servers located in a different country than where you reside. Where this occurs, we take steps to ensure appropriate safeguards are in place.

11. Changes to This Policy

We may update this Privacy Policy as the App evolves. Material changes will be reflected by an updated "Last updated" notice, and significant changes may also be communicated in-app.

12. Contact Us

Questions about this Privacy Policy or your data can be directed to the support contact listed in the App's Settings screen.